Location
Copenhagen, Denmark
We are a dynamic and inventive scale-up that is revolutionizing the IIoT environment. Factbird is redefining data collection and production monitoring, with a focus on creating engaging products that increase efficiency and revenue by streamlining production processes.
Come and be a part of an amazing team that's all about crafting unforgettable experiences, fostering teamwork, and embracing mutual respect. Embracing bold ideas and making our job an absolute joy while pushing boundaries and achieving remarkable progress. The opportunity for growth and learning is limitless here. Prepare to embark on an exciting journey as a key player in our product development team.
Get ready to collaborate with talented peers and connect with top clients from every side of the world!
At Factbird...
Here's what you'll be up to:
As our Customer Experience Manager, you'll lead efforts to ensure smooth and exceptional experiences for our customers, focusing on:
About you
As our ideal candidate for the Customer Experience Manager role, you:
What makes you a great fit?
You thrive on providing exceptional customer experiences and pay attention to the nitty-gritty details. You're eager to dive in and ensure that our customers rock their experience with us.
The Factbird Story 🚀
Factbird originated from the Emendo consulting group, recognized for its prowess in lean manufacturing and process optimization. While our roots are deep in this heritage, we have charted our unique course, standing at the forefront of manufacturing intelligence software today.
At Factbird, we pride ourselves on delivering plug-and-play hardware that can be installed in minutes. When paired with our innovative web-based software, our solutions provide you with insights accessible from any device, anywhere.
With our presence in over twenty-five countries and offices in Denmark and the United States, we are scaling significantly across the globe. Currently, we have a team of 50+ talented employees based in Denmark, the United States, Germany, and Sweden dedicated to our mission, and our system is used by 200+ manufacturers worldwide daily.
At Factbird, we care about our people. Here's what we're offering:
Excited to be part of the Factbird Team? 🚀
Join us on the journey to redefine data collection and production monitoring! Apply today and spread the word to anyone who might be a great fit!
At Factbird, we thrive on fresh perspectives and embrace those who ask the questions that drive innovation. We're all about constant improvement and exploring new horizons. Come as you are and be part of our supportive community that encourages each other to excel.
Our interview process starts with a chat with our recruiter, followed by engaging discussions with our Product Development team and a final meeting with our Chief Product Officer. Throughout, you'll also get the chance to meet the rest of our amazing team.
Have questions? Reach out to Khristel Aparicio at khma@factbird.com. We look forward to hearing from you and seeing how you can contribute to our dynamic team!
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At Factbird, we revolutionize the world of manufacturing with our advanced digital solutions. Founded in Denmark, a land celebrated for its innovation and creative design, we have expanded our horizons across the globe, leaving a profound impact in Europe and the US. Our mission is to redefine the boundaries of manufacturing intelligence, promoting operational efficiency, enhanced process optimization, and sustainable practices.
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